Cloud computing is network access to shared resources. It allows users and organizations to store and process their data in external data centers via a network connection. Applications are accessible in real time, anywhere and through a secure network.
Customer Relationship Management:
- Client Interactions & Activities
- Customer Social Media Information
- Reports & Dashboards
3. What is SaaS?
SaaS = Software as a Service; is an application that is licensed based on a subscription and delivered using a thin client. The applications and supporting infrastructure are hosted by the vendor and made available to customers over the internet.
4. Why is SaaS Popular?
SaaS is popular because it has simplified the deployment phases and reduced the inheritance of customer costs for an IT infrastructure. It allows for rapid growth and scalability without worrying about a costly IT setup & support staff. These responsibilities are taken over by the developer of the SaaS application supporting the end customer’s IT needs via the software and frequent release updates.
A Cloud computing and enterprise software as a service (SaaS). Best known for their original CRM application (Sales Cloud). It is the one of the most flexible and scalable CRM systems delivered through the cloud today.
6. Which Salesforce Platform is Best for my Organization?
This depends on your requirements, processes and business needs. Depending on the business model of your organization, you may be able to utilize the Sales Cloud, Service Cloud, Force.com Platform, Salesforce1 and more. More details can be found here: Salesforce Editions
7. Do I Need a Consultant to Integrate Salesforce for my Organization?
Although Salesforce can be made available for use ‘out of the box’, a reasonable investment in time and training is needed to achieve the utmost value and the desired ROI for your organization. An experienced Salesforce Implementation Partner is required to successfully map your requirements to the application and typically a Salesforce Administrator is needed to meet ongoing maintenance & support needs. Our Salesforce consultants can have you up and running swiftly with best practices guidance and knowledge transfer in mind.
Yes, your information is secure and protected by a highly secure, tested and proven technology. For more info, please visit: https://trust.salesforce.com/trust/
9. What are Best Practices?
Best practices are the methodologies and approaches obtained through cutting edge research and implementation experience. It is a collection of techniques combined with our consulting experience on projects used to build effective solutions for our clients. CRM Wave Inc. is committed to using best practices in all engagements to ensure your ongoing success and highest return on investment.